Keep product knowledge close to the writing
Step 1: Understand the product and buyer. Review demonstrations, existing assets, recurring customer questions and available data.
Step 2: Brief the work. Define the reader, question, angle, supporting evidence, product connection and where it will be used.
Step 3: Write, check and review. Develop the content, verify sources and route product claims to the appropriate reviewer. Check clarity and consistency before approval.
Step 4: Publish, use and improve. Follow the agreed publishing or handoff process, then use performance findings and team feedback to choose the next action.
Each asset should have a clear reason to exist, evidence behind its claims and an owner for the next step.